You can create a question via the web platform or via Slack.
A. Ask a question on Web
There are 2 ways you can ask a question on Kipwise web platform.
1. Via the Ask teammates button at the bottom of search results
2. Use the Ask Question button on the sidebar
B. Ask a question on Slack
There are also 2 ways to ask a question on Slack.
1. Via the Ask a teammate button at the bottom of search results
When you perform a search on Slack using the slash command /kipwise search [keywords] and didn't get the result you are looking for. You can use the Ask a teammate button to create a question.
The question will be prefilled with your search term and you can further modify it.
2. In any channel or direct message, use the /kipwise ask slash command and a dialog will pop up for you to create the question
Simply fill the your question, pick the teammate / channel that you want to assign this question to and add your remarks.
Please note you can only assign a questions to public channels / teammates who are members of Kipwise.
C. What will happen after your submitted a question?
No matter if you submitted a question via the web platform or Slack, the assigned teammate / channel will receive a notification on Slack like the below: